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Got questions? We’ve got answers! Here you’ll find responses to the most common queries about our services and products. Whether you’re curious about features, pricing, or how to get in touch with us, our FAQ section is here to help. If you need further assistance, feel free to reach out to our customer support team.
No, it can only be called from within South Africa.
Yes, there is a month-to-month contract, so you can cancel our service at any time for any reason.
It usually takes 7 days for your account to become active, but this timeframe may be shorter if we are not too busy.
Your imagination is the only limit. Some common uses include advertisements, voicemail, business lines, and sales enhancements. You can put it on your websites, business cards, letterhead, or even use it for your fax line.
No, we do not offer vanity Toll Free numbers, only standard 0800 toll-free numbers.
Yes, you can have one Toll Free number linked to various numbers or locations with our Comprehensive Service.
We will invoice you at the end of each month and collect the payment via debit order three days later.
A ring-to number is your chosen destination. You can assign your Toll-Free number to your office phone, mobile phone, VOIP, or fax.
Yes, there is no limit to the number of Toll Free numbers pointing to a single ring-to number. We just ask that you don't let them go to waste.
Yes, a Toll Free number is a virtual number linked to your existing landline or mobile number. Your normal number remains active and can still be called.
Toll Free numbers are for incoming calls only. Your existing landline or mobile service is not affected, and outbound calls are made as usual.
Yes, your Toll Free number can be seamlessly linked to any new number. Just email us with the new number, and we will quickly reroute the Toll Free number to the new destination.
Mon - Thurs 09:00 - 16:00
Friday 09:00 - 14:00
0800 014 902
+27 12 880 5089
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